Contact Information
Phone / WhatsApp
Email Address
Location
Opposite Kitale Post Office, Kenyatta Street, Kitale Town
Postal Code: 30200
Business Hours
Weekdays
Monday - Friday: 8:00 AM - 6:00 PM
Saturday
Saturday: 9:00 AM - 4:00 PM
Sunday
Sunday: Closed
24/7 Support
For urgent issues, our support team is available 24/7 via phone and WhatsApp.
Emergency Contact: +254 724 863 040
Our Location
County: Trans-Nzoia
Town: Kitale
Postal Code: 30200
Landmarks:
Opposite Kitale Post Office
Near Kitale Museum
Along Kenyatta Street
Send us a Message
Fill out the form below and we'll get back to you within 2 hours
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Frequently Asked Questions
Quick answers to common questions about our services in Kitale
How quickly will I get a response?
We typically respond to all inquiries within 2 hours during business hours. For urgent matters, please call our 24/7 support line at +254 724 863 040.
Do you deliver to other parts of Trans-Nzoia?
Yes! We deliver to all areas in Trans-Nzoia County including Kiminini, Saboti, Endebess, and surrounding areas. Delivery fees may apply based on distance.
Can I visit your physical store in Kitale?
Absolutely! Our store is located at Opposite Kitale Post Office, Kenyatta Street, Kitale Town. We're open Monday to Saturday. Come visit us to see our products in person.
What payment methods do you accept?
We accept M-Pesa, credit/debit cards, bank transfers, and cash on delivery within Kitale Town and surrounding areas.
What is your return policy?
We offer a 7-day return policy for defective products. Items must be in original condition with packaging. Visit our store or contact support to initiate a return.
How do I reach you on WhatsApp?
Simply save +254 724 863 040 to your contacts and send a message on WhatsApp. We'll respond within minutes during business hours.
Ogen- Kenya - Kitale Town
Opposite Kitale Post Office, Kenyatta Street, Kitale Town
Opposite Kitale Post Office
Along Kenyatta Street